Kylar Sorensen's Portfolio

My Work Experience

DCO Technician

Aug. 2024 - Current

Amazon Web Services

Boardman, OR, USA

• Working as a data center technician at AWS through a contract provided by TEKSystems
• Experienced with Trouble Ticketing, MyDay, and Amazon Boost ticketing systems
• Collaborated on a project team to optimize asset utilization by transferring functional hard drives from decommissioned hosts to operational systems, extending hardware life and reducing costs
• Developed and enhanced user scripts for team and company-wide use via Tampermonkey, streamlining verification processes and reducing repetitive tasks, yielding about 70 hours saved per tech each year.

Reason for leaving: N/A


IT Technician - Epic Application Analyst

Apr. 2024 - Jun. 2024

MultiCare - TEKSystems

Yakima, WA, USA

• Executed test scripts on various devices, including PCs, printers, scanners, credit card readers, and signature pads, to ensure hardware assets were operational prior to new software implementation
• Provided excellent customer service by working collaboratively with the project team and employees in an open business environment, ensuring minimal disruption during testing processes
• Documented test results and troubleshot hardware and OS issues to support software implementation

Reason for leaving: This was a contracted position and the job was finished so the contract ended.


Spanish Interpreter

Jun. 2021 - Current

CyraCom International Inc.

Yakima, WA, USA

• Studied and prepared medical terms to accurately and promptly relay information between patients and medical professionals five to six times per month
• Interpreted discussion between several individuals and parties simultaneously to verify patients were receiving adequate care and obtained the help they needed both in a medical setting and at home
• Explained lab results to patients and walked them through paperwork and ensured understanding throughout the process

Reason for leaving: N/A


Mortgage Loan Officer

Feb. 2022 - Nov. 2022

Q Home Loans

Yakima, WA, USA

• Demonstrated commitment and flexibility by setting personal work schedule to exceed 50 hours per week, balancing office responsibilities with active participation in community events
• Leveraged comprehensive loan officer duties to enhance client relationships and community presence, contributing to the overall growth and reputation of the organization

Reason for leaving: Wanted to focus full-time on school and the market wasn't favorable for new officers.


Project Escort

Jun. 2021 - Sep. 2021

Two Rivers Correctional Institution

Umatilla, OR, USA

As a project escort, my duty was to escort the construction crews into the institution and monitor them as they worked. I was to ensure that they were working safely and that the Adults in Custody (AICs, A.K.A. Inmates) maintained a safe distance from any tools or equipment. We also had to monitor the crews to ensure that they kept track of all tools and did not intentionally or unintentionally allow the tools to fall into the hands of an AIC.

Reason for leaving: Temporary position, plus I moved to Yakima, WA.


Construction Worker

May 2021 - Jun. 2021

Sletten Construction Company

Hermiston, OR. USA

Assisted as a temporary worker in the construction required to remodel the interior of a Walmart store. Job requirements involved: using power tools, operating scissor lifts, demolition, installing cabinets, replacing drywall, framing, anchoring shelving units, replacing acoustic ceiling tiles

Reason for leaving: Temporary job and I was not willing to travel around the country for work.


Zone Leader

May 2019 - May 2021

Non-Profit Organization

Buenos Aires, Argentina

• Designed and implemented a Spanish learning curriculum to a group of over 200 people to improve learning speed and efficiency across the organization
• Facilitated weekly meetings with teammates to go over lessons learned, goals set for the week, and taught lessons to improve knowledge and motivate team members to achieve their goals

Reason for leaving: It was a temporary, two year mission, which I successfully completed, so I returned home.


Handyman

Mar. 2015 - Sep. 2021

Sterling Properties

McNary, OR, USA

Paint houses (interior and exterior), remove carpet, do yard work, including trim trees, bushes and other plants, mowing, raking, leveling and other landscaping tasks. Clean and wash the interior and exterior of houses using a variety of tools including an exterior pressure washer. Installed hardwood floors, toilets, and a variety of other common household appliances.

Reason for leaving: Moved to Yakima, WA.


Indoor Air Quality Specialist

Aug. 2018 - Jan. 2019

Northwest Air Supply

Kennewick, WA, USA

I was primarily responsible for answering all questions, assisting our sales staff in writing up orders, gathering all information in regards to warranty activation, and submitting information to our sales staff. I met on-site with clientele, ran a number of tests on the air and environment, located the sources of any problems I found, and offered solutions furnished by the company. Part of the process of offering solutions was doing a presentation of the products we offered, and helping find a comfortable investment plan for the customers.

Reason for leaving: I left because I was putting too many miles on my car and I wanted to take some time to get ready to leave on my mission.


Landscaper

Jul. 2017 - Aug. 2018

Port of Morrow

Boardman, OR, USA

I used to mow, edge, fertilize and otherwise maintain lawns. I trimmed and pruned trees and shrubs. I have designed and installed entire irrigation systems. I have worked with heavy equipment and machinery, as well as operated smaller tools and equipment. I have sprayed both pesticides and herbicides.

Reason for leaving: I have back problems and this was causing them to flair up. I was also offered a position at Northwest Air Supply, so I took the job.